Shipping policy
Shipping Policy
Thank you for shopping with Text & Tone.
Below you will find information about our shipping process, delivery times, and costs.
Order Processing Time
All orders are processed within 2–5 business days.
Once your order is processed, you will receive a confirmation email with tracking information.
Please note: Processing time is separate from shipping time.
Shipping Rates & Delivery Times
We ship worldwide. Estimated delivery times:
United States
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Standard Shipping: 5–10 business days
Canada
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Standard Shipping: 7–14 business days
United Kingdom
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Standard Shipping: 5–10 business days
Europe
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Standard Shipping: 5–12 business days
Australia
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Standard Shipping: 7–14 business days
Delivery times may vary depending on your location and local postal services.
Shipping Costs
Shipping costs are calculated at checkout.
We may offer free shipping on orders above a certain amount (if applicable).
Customs, Duties & Taxes
International orders may be subject to customs duties and taxes.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Delays
We are not responsible for delays caused by shipping carriers, customs processing, or external factors beyond our control.
Incorrect Address
Please ensure your shipping address is correct.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package is marked as delivered but not received, please contact the carrier first.
If you still need assistance, contact us at:
hello@textandtone.com
Contact
If you have any questions about shipping, please contact us at:
hello@textandtone.com